Terms & Conditions
In a nutshell, we do everything we can to leave you feeling delighted with your experience with us. Common sense, being human good old fashioned customer service rules. Everything below is a legal guideline but we can often be more flexible, we have a strong desire to leave you thrilled and delighted and work on the basis of acheiving this.
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then please contact us at firstname.lastname@example.org before placing an order with us.
These Terms and Conditions and your use of our web site are governed by INDIAN law and you agree to submit to the non-exclusive jurisdiction of the INDIAN court. This does not affect your non-excludable statutory rights.
This website and our Terms and Conditions have been designed for use within the INDIA and under INDIAN law. Whilst we are happy to consider requests for products and enquiries from outside the INDIA, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the INDIA complies with any applicable non-INDIAN laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.
A Contract between the customer and LIVE YOUNG for the sale of our products will only exist once an order has been accepted, processed and despatched (at which point the buyers Cheque/credit/debit card will be charged for the value of the goods despatched). This does not affect the customer's statutory rights. Prices and availability of goods are subject to change without notice. This means that the price confirmed after placing the order may be different to that charged at delivery. Every effort is made to ensure that this will not happen - please refer to our returns policy. A delivery charge will be added to your order value where appropriate, please see delivery times and charges
Your Right To Cancel
You may normally cancel your order (once accepted by us) for any reason up to the point of despatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.
If you are not entirely delighted with the products that you have chosen you may return them to us within 14 days of receipt. We will be more than happy to offer you an exchange or, at your option, a refund provided that the products are returned complete, in perfect condition, unused, and with the original packaging.
Pre DIWALI (from October) we are super flexible regarding returns and exchanges. It's obvious if an item has been simply just 'tried on' or if it's been worn many times! if just tried on, we'll accept returns for up to 2 weeks after DIWALI for any item bought from 1st October, so you can order with freedom. (dependent on stock of course, but we always find a solution!)
We offer INDIA returns, on Case to Case Basis
We do not charge to send out your replacements
Please ensure your name, address and requirements are included.
Refunds & Promotions
Returning an item may affect a promotion that you were taking advantage of. For instance, if you used our 'buy four items and get the cheapest free' and then returned an item, your refund would be calculated on the price of the three kept items.
Payment and Taxes
.We currently accept Cheque payments. All transactions are shown in INR. All prices quoted on this website are accurate at the time of publication and are quoted in INR and where appropriate are inclusive of GST at the current rate.